Doc Xchange

Secure, simple document exchange

Receive, standardise and exchange documents securely across your AP and eTrading processes.

Supplier onboarding and compliance checks can become slow and inconsistent when information is requested and stored across emails and shared folders. Elcom Doc Xchange enables organisations to send and receive procurement documents – such as orders and e-invoices – in any format, from anywhere, while maintaining secure compliance with regional and industry standards. It supports eTrading across connected systems, including Peppol-enabled workflows where needed, while improving auditability across the purchase-to-pay journey.

Values & outcomes

Structured document exchange

Manage onboarding and transaction documents through one consistent, controlled process.

Any-format document intake

Accept documents in multiple formats without making format a barrier.

Order and invoice continuity

Exchange key P2P documents more consistently across suppliers and trading partners.

Standardised document quality

Map key fields to improve completeness, accuracy and downstream processing.

Compliance and validation control

Support checks, approvals and evidence capture before documents are accepted.

Central record visibility

Keep supplier and transaction documents organised and accessible for audit.

Connected AP data flows

Send standardised outputs into finance and AP systems more efficiently.

Lower invoice processing costs

Reduce processing costs by up to 60% through more automated document handling.

Note: metrics based on internal results and/or published benchmarks.

Customer Stories

Real-world results from our clients

Real-world outcomes from organisations delivering essential public services with greater clarity and confidence.

Hospital corridor representing Elcom's healthcare procurement and supply chain technology solutions

Hospital stores with medical supplies representing Elcom's inventory management solutions for NHS trusts

University HospitaL Leicester

Elcom transformed our inventory management, reducing stock holding by over £2 million while improving visibility, releasing clinical time and strengthening control across our hospitals.

The Trust automated inventory processes, reduced stock holding by over £2 million, reclaimed 2,570 clinical hours, and strengthened forecasting and operational control.

Scottish landscape representing Elcom's long-standing public sector procurement experience in Scotland

Scottish Government

Elcom helped deliver a national e-invoicing service that improved efficiency, reduced administrative effort, and created a consistent approach across the Scottish public sector.

Since launching in 2014, the programme has processed over 172,000 invoices and delivered more than £2.3 million in transactional efficiency savings across public sector organisations.

Humankind service environment representing Elcom's procurement support for charitable organisations

Humankind

By implementing Elcom’s MultiQuote solution, Humankind automated regulated spend processes, ensuring legislative compliance while reducing manual administrative burden across the organisation.

Supporting an organisation whose services reach more than 90,000 people, this shift has helped Humankind maximise value for money and re-invest funds into services.

Bolton Town Hall representing Elcom's procurement solutions for local government councils

Medical supplies in hospital stores representing Elcom's inventory management solutions for NHS trusts

Bolton Council

Bolton Council partnered with Elcom to modernise community equipment services, reducing manual administration and improving stock visibility, tracking and order processing.

Used across a service managing 21,000 equipment items and more than 11,000 delivered orders, the system improved tracking, transparency and day-to-day operational efficiency.

Wales landscape representing Elcom's public sector procurement solutions across Wales

Hospital ward representing Elcom's healthcare procurement and inventory management solutions

NHS Wales

By adopting Elcom’s integrated sourcing suite, procurement teams strengthened compliance and transparency while managing complex sourcing requirements more efficiently across Health Boards and Trusts.

The approach supported Welsh suppliers, helped keep 25% of 2023 expenditure within Wales and delivered more than £1 million in reported avoided costs.

Who we work with

Supporting essential public services

We work across the public sector, helping organisations manage resources with clarity, compliance and confidence.

Blue light

Operational readiness, assured

Defence

Resilient, secure supply chains

Education

Consolidated spend visibility

Government

Control spend, strengthen governance

Healthcare

Procurement for clinical complexity

Housing

Controlled sourcing, compliant repairs

Justice & prisons

Procurement for secure estates

Private sector

Control and visibility, connected

Transport

Infrastructure and asset integrity

Related solutions

Elcom’s solutions are designed for the demands of public sector operations. Modular and connected, they give organisations greater visibility, control and operational flexibility.