Community

Community equipment under control

Manage healthcare equipment and services from ordering to patient’s homes.

Community equipment services are harder to run when stock, assets and paperwork sit across depots, vehicles, clinics and shared folders – with limited traceability in the field. Elcom Community is a cloud-based platform that supports the ordering, delivery and ongoing management of community healthcare equipment and services to patients’ homes. It improves stock visibility and asset tracking, supports governance and compliance, and reduces manual admin – helping teams deliver a more consistent service across decentralised operations.

Values & outcomes

Simple prescriber-led ordering

Support faster ordering with catalogue search, forms and guided approvals.

Stronger equipment traceability

Track equipment across depots, vehicles, homes and community locations.

Better stock visibility in the field

Improve oversight of issued stock across remote and decentralised services.

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More reliable replenishment control

Restock more consistently using usage patterns and min/max levels.

Clearer asset lifecycle control

Manage repairs, servicing and collections with better visibility of each asset.

Reduced paper and admin effort

Replace manual tracking with more consistent digital records and workflows.

Safer governance across locations

Strengthen control through approvals, barcoding and audit-friendly records.

Greater reuse and cost efficiency

Benchmark results show product reuse rates of up to 52% in community equipment services.

Note: metrics based on internal results and/or published benchmarks.

Customer Stories

Real-world results from our clients

Real-world outcomes from organisations delivering essential public services with greater clarity and confidence.

Hospital corridor representing Elcom's healthcare procurement and supply chain technology solutions

Hospital stores with medical supplies representing Elcom's inventory management solutions for NHS trusts

University HospitaL Leicester

Elcom transformed our inventory management, reducing stock holding by over £2 million while improving visibility, releasing clinical time and strengthening control across our hospitals.

The Trust automated inventory processes, reduced stock holding by over £2 million, reclaimed 2,570 clinical hours, and strengthened forecasting and operational control.

Scottish landscape representing Elcom's long-standing public sector procurement experience in Scotland

Scottish Government building representing Elcom's partnership with Scottish public sector organisations

Scottish Government

Elcom helped deliver a national e-invoicing service that improved efficiency, reduced administrative effort, and created a consistent approach across the Scottish public sector.

Since launching in 2014, the programme has processed over 172,000 invoices and delivered more than £2.3 million in transactional efficiency savings across public sector organisations.

Humankind service environment representing Elcom's procurement support for charitable organisations

Humankind team representing Elcom's procurement and inventory management solutions for the charity sector

Humankind

By implementing Elcom’s MultiQuote solution, Humankind automated regulated spend processes, ensuring legislative compliance while reducing manual administrative burden across the organisation.

Supporting an organisation whose services reach more than 90,000 people, this shift has helped Humankind maximise value for money and re-invest funds into services.

Bolton Town Hall representing Elcom's procurement solutions for local government councils

Medical supplies in hospital stores representing Elcom's inventory management solutions for NHS trusts

Bolton Council

Bolton Council partnered with Elcom to modernise community equipment services, reducing manual administration and improving stock visibility, tracking and order processing.

Used across a service managing 21,000 equipment items and more than 11,000 delivered orders, the system improved tracking, transparency and day-to-day operational efficiency.

Wales landscape representing Elcom's public sector procurement solutions across Wales

Hospital ward representing Elcom's healthcare procurement and inventory management solutions

NHS Wales

By adopting Elcom’s integrated sourcing suite, procurement teams strengthened compliance and transparency while managing complex sourcing requirements more efficiently across Health Boards and Trusts.

The approach supported Welsh suppliers, helped keep 25% of 2023 expenditure within Wales and delivered more than £1 million in reported avoided costs.

Who we work with

Supporting essential public services

We work across the public sector, helping organisations manage resources with clarity, compliance and confidence.

Blue light

Operational readiness, assured

Defence

Resilient, secure supply chains

Education

Consolidated spend visibility

Government

Control spend, strengthen governance

Healthcare

Procurement for clinical complexity

Housing

Controlled sourcing, compliant repairs

Justice & prisons

Procurement for secure estates

Private sector

Control and visibility, connected

Transport

Infrastructure and asset integrity

Related solutions

Elcom’s solutions are designed for the demands of public sector operations. Modular and connected, they give organisations greater visibility, control and operational flexibility.

Kitting

Digitally build and track procedure kits from stock to theatre.

Supporting services in:

Warehouse

Digitise receiving, storage, picking and dispatch within large-scale storage facilities.

Supporting services in:

Stocktake

Digitise stock counting with barcode/RFID and real-time variance reporting.

Supporting services in:

Point of care

Real-time consumption scanning for patient-level costings and improved patient safety.

Supporting services in:

Pharmacy

Track medicines, batch and expiry with automated replenishment.

Supporting services in:

Pathology & labs

Track and replenish lab reagents, kits and consumables with expiry control.

Supporting services in:

Loan kits

Track temporary use loan kits, consumption and charges to a patient identifier.

Supporting services in:

Inventory management

Track stock, movements and usage with GS1-aligned controls.

Supporting services in:

Final mile

Capture goods from goods-in to endpoint with proof of delivery.

Supporting services in:

Community

Manage healthcare equipment and services from ordering to patient’s homes.

Supporting services in:

Catalogue management

Manage contract lifecycles with source-to-contract visibility, central storage, renewal alerts and rapid deployment.

Supporting services in:

Asset management

Track high-value assets across the organisation with maintenance and lifecycle control.

Supporting services in:

Analytics

Combine disparate data into dashboards for a big-picture view of procurement, inventory and spend management insight.

Supporting services in:

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