Hospital supply chains rely on accurate stock visibility, strong controls and traceability across wards, clinics and theatres. Elcom connects purchasing, approvals, invoicing and inventory so supplies can be managed with clearer oversight – without adding burden to clinical teams. With GS1-aligned item and location tracking, teams can improve traceability, reduce avoidable waste and free up time currently lost to manual chasing and rework.

Challenges & Outcomes

ChallengeS

OutcomeS

Limited stock visibility across wards, clinics and theatres
Better availability at point of care
Traceability requirements adding admin pressure
Clearer traceability for higher-risk items
Over-ordering and stock-outs driven by inconsistent data
Less manual chasing, ordering and reconciliation
Rotherham Doncaster and South Humber NHS Foundation Trust logo
Isle of Wight Council logo
Direct Healthcare Group logo
Careium UK logo
Chichester College Group logo
BMET College logo
River Learning Trust logo
Crescent Purchasing Consortium logo
London Energy logo
Barts Health NHS Trust logo
Guy's and St Thomas' NHS Foundation Trust logo
Sussex Community NHS Foundation Trust logo
Stockport Metropolitan Borough Council logo
Whittington Health NHS Trust logo
Cambridge University Hospitals NHS Foundation Trust logo
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust logo
The Walton Centre NHS Foundation Trust logo
University Hospitals Sussex NHS Foundation Trust logo
West Suffolk NHS Foundation Trust logo
Norfolk and Norwich University Hospitals NHS Foundation Trust logo
James Paget University Hospitals NHS Foundation Trust logo
Tameside and Glossop Integrated Care NHS Foundation Trust logo
Humber and North Yorkshire Procurement Collaborative logo
South West London Procurement Partnership logo
Scottish Government logo
NHS Wales logo
Bolton Council logo

Customer Stories

Real-world results from our clients

Real-world outcomes from organisations delivering essential public services with greater clarity and confidence.
Hospital corridor representing Elcom's healthcare procurement and supply chain technology solutions
NHS National Health Service logo in white
Hospital stores with medical supplies representing Elcom's inventory management solutions for NHS trusts

University HospitaL Leicester

Elcom transformed our inventory management, reducing stock holding by over £2 million while improving visibility, releasing clinical time, and strengthening control across our hospitals.

The Trust automated inventory processes, reduced stock holding by over £2 million, reclaimed 2,570 clinical hours, and strengthened forecasting and operational control.
Scottish landscape representing Elcom's long-standing public sector procurement experience in Scotland
Scottish Government building representing Elcom's partnership with Scottish public sector organisations

Scottish Government

Elcom helped deliver a national e-invoicing service that improved efficiency, reduced administrative effort, and created a consistent approach across the Scottish public sector.

Since launching in 2014, the programme has processed over 172,000 invoices and delivered more than £2.3 million in transactional efficiency savings across public sector organisations.  
Humankind service environment representing Elcom's procurement support for charitable organisations
Humankind team representing Elcom's procurement and inventory management solutions for the charity sector

Humankind

By implementing Elcom’s MultiQuote solution, Humankind automated regulated spend processes, ensuring legislative compliance while reducing manual administrative burden across the organisation.

Supporting an organisation whose services reach more than 90,000 people, this shift has helped Humankind maximise value for money and re-invest funds into services.
Bolton Town Hall representing Elcom's procurement solutions for local government councils
Medical supplies in hospital stores representing Elcom's inventory management solutions for NHS trusts

Bolton Council

Bolton Council partnered with Elcom to modernise community equipment services, reducing manual administration and improving stock visibility, tracking and order processing.

Used across a service managing 21,000 equipment items and more than 11,000 delivered orders, the system improved tracking, transparency and day-to-day operational efficiency.
Wales landscape representing Elcom's public sector procurement solutions across Wales
Hospital ward representing Elcom's healthcare procurement and inventory management solutions

NHS Wales

By adopting Elcom’s integrated sourcing suite, procurement teams strengthened compliance and transparency while managing complex sourcing requirements more efficiently across Health Boards and Trusts.

The approach supported Welsh suppliers, helped keep 25% of 2023 expenditure within Wales and delivered more than £1 million in reported avoided costs.

Tailored solutions
Trusted technology

Elcom is built for the realities of public sector operations. Our modular applications work independently or together, giving organisations the flexibility to solve specific challenges or connect the entire process from source to payment to stock.
Catalogue management solution icon

Catalogue management

Manage contract lifecycles with source-to-contract visibility, central storage, renewal alerts and rapid deployment.
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Tender management and procurement solution icon

Tender

Compliant tender management solution covering all stages of the tender process.
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Contract management solution icon

Contract management

Manage contract lifecycles with source-to-contract visibility, central storage, renewal alerts and rapid deployment.
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MultiQuote

Request and compare quotes fast through a managed supplier marketplace.
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Analytics

Combine disparate data into dashboards for a big-picture view of procurement, inventory and spend management insight.
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Online procurement marketplace solution icon

Marketplace

Access more suppliers through a governed, integrated procurement marketplace.
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PECOS purchase-to-pay procurement solution icon

PECOS Purchase-to-Pay

Enable integration, streamlining and AP automation across your entire Purchase-to-Pay (P2P) process.
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DocXchange electronic document exchange solution icon

eTrading

Receive and exchange standardised documents securely across procurement, finance and supply chain e-trading processes.
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Final mile logistics and delivery solution icon

Final mile

Capture goods from goods-in to endpoint with proof of delivery.
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Inventory management solution icon

Inventory management

Track stock, movements and usage with GS1-aligned controls.
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Stocktake inventory counting solution icon

Stocktake

Digitise stock counting with barcode/RFID and real-time variance reporting.
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Warehouse management solution icon

Warehouse

Digitise receiving, storage, picking and dispatch within large-scale storage facilities.
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Asset management and tracking solution icon

Asset management

Track high-value assets across the organisation with maintenance and lifecycle control.
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Consulting

Expert professional services to support procurement transformation and operational efficiency.
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Point of care supply management solution icon

Point of Care

Real-time consumption scanning for patient-level costings and improved patient safety.
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Supporting services in:

Pharmacy

Track medicines, batch and expiry with automated replenishment.
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Supporting services in:

Pathology & labs

Track and replenish lab reagents, kits and consumables with expiry control.
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Supporting services in:

Kitting

Digitally build and track procedure kits from stock to theatre.
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Supporting services in:
Community services solution icon

Community

Manage healthcare equipment and services from ordering to patient’s homes.
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Supporting services in:
Loan kits management solution icon

Loan kits

Track temporary use loan kits, consumption and charges to a patient identifier.
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Supporting services in:

Who we work with

Supporting essential public services

We work across the public sector, helping organisations manage resources with clarity, compliance and confidence.

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