Final mile

Track goods end-to-end

Capture goods from goods-in to endpoint with proof of delivery.

Internal deliveries are harder to control when dispatch, tracking and proof of delivery rely on manual processes or disconnected systems. Elcom Final Mile supports efficient ‘final mile’ distribution by tracking goods from the goods-in stage through to the requesting department. It improves visibility, reduces losses and unnecessary re-orders and captures auditable proof of delivery – helping teams deliver the right items to the right person, in the right location, on time.

Values & outcomes

End-to-end delivery visibility

Track goods from goods-in to endpoint with clearer delivery status.

Verified proof of delivery

Capture photo, barcode and signatory evidence to reduce disputes.

Fewer lost internal deliveries

Reduce time spent locating items and avoid unnecessary re-orders.

Better control of urgent goods

Improve visibility for urgent, high-value or sensitive deliveries.

‍

Real-time delivery updates

Keep requesters informed when and where goods are delivered.

More efficient delivery rounds

Plan routes and rounds to reduce wasted time and repeat journeys.

Faster issue resolution

Identify delays or failures earlier and correct them more quickly.

Reduce avoidable delivery costs

Mitigate issues that can drive 13–19% of logistics costs.

Note: metrics based on internal results and/or published benchmarks.

Customer Stories

Real-world results from our clients

Real-world outcomes from organisations delivering essential public services with greater clarity and confidence.

Hospital corridor representing Elcom's healthcare procurement and supply chain technology solutions

Hospital stores with medical supplies representing Elcom's inventory management solutions for NHS trusts

University HospitaL Leicester

Elcom transformed our inventory management, reducing stock holding by over £2 million while improving visibility, releasing clinical time and strengthening control across our hospitals.

The Trust automated inventory processes, reduced stock holding by over £2 million, reclaimed 2,570 clinical hours, and strengthened forecasting and operational control.

Scottish landscape representing Elcom's long-standing public sector procurement experience in Scotland

Scottish Government

Elcom helped deliver a national e-invoicing service that improved efficiency, reduced administrative effort, and created a consistent approach across the Scottish public sector.

Since launching in 2014, the programme has processed over 172,000 invoices and delivered more than £2.3 million in transactional efficiency savings across public sector organisations.

Humankind service environment representing Elcom's procurement support for charitable organisations

Humankind

By implementing Elcom’s MultiQuote solution, Humankind automated regulated spend processes, ensuring legislative compliance while reducing manual administrative burden across the organisation.

Supporting an organisation whose services reach more than 90,000 people, this shift has helped Humankind maximise value for money and re-invest funds into services.

Bolton Town Hall representing Elcom's procurement solutions for local government councils

Medical supplies in hospital stores representing Elcom's inventory management solutions for NHS trusts

Bolton Council

Bolton Council partnered with Elcom to modernise community equipment services, reducing manual administration and improving stock visibility, tracking and order processing.

Used across a service managing 21,000 equipment items and more than 11,000 delivered orders, the system improved tracking, transparency and day-to-day operational efficiency.

Wales landscape representing Elcom's public sector procurement solutions across Wales

Hospital ward representing Elcom's healthcare procurement and inventory management solutions

NHS Wales

By adopting Elcom’s integrated sourcing suite, procurement teams strengthened compliance and transparency while managing complex sourcing requirements more efficiently across Health Boards and Trusts.

The approach supported Welsh suppliers, helped keep 25% of 2023 expenditure within Wales and delivered more than £1 million in reported avoided costs.

Who we work with

Supporting essential public services

We work across the public sector, helping organisations manage resources with clarity, compliance and confidence.

Blue light

Operational readiness, assured

Defence

Resilient, secure supply chains

Education

Consolidated spend visibility

Government

Control spend, strengthen governance

Healthcare

Procurement for clinical complexity

Housing

Controlled sourcing, compliant repairs

Justice & prisons

Procurement for secure estates

Private sector

Control and visibility, connected

Transport

Infrastructure and asset integrity

Related solutions

Elcom’s solutions are designed for the demands of public sector operations. Modular and connected, they give organisations greater visibility, control and operational flexibility.

Kitting

Digitally build and track procedure kits from stock to theatre.

Final mile

Track goods end-to-end

Values & outcomes

End-to-end delivery visibility

Verified proof of delivery

Fewer lost internal deliveries

Better control of urgent goods

‍

Real-time delivery updates

More efficient delivery rounds

Faster issue resolution

Reduce avoidable delivery costs

Customer Stories

Real-world results from our clients

University HospitaL Leicester

Elcom transformed our inventory management, reducing stock holding by over £2 million while improving visibility, releasing clinical time and strengthening control across our hospitals.

Scottish Government

Elcom helped deliver a national e-invoicing service that improved efficiency, reduced administrative effort, and created a consistent approach across the Scottish public sector.

Humankind

By implementing Elcom’s MultiQuote solution, Humankind automated regulated spend processes, ensuring legislative compliance while reducing manual administrative burden across the organisation.

Bolton Council

Bolton Council partnered with Elcom to modernise community equipment services, reducing manual administration and improving stock visibility, tracking and order processing.

NHS Wales

By adopting Elcom’s integrated sourcing suite, procurement teams strengthened compliance and transparency while managing complex sourcing requirements more efficiently across Health Boards and Trusts.

Who we work with

Supporting essential public services

Blue light

Operational readiness, assured

Defence

Resilient, secure supply chains

Education

Consolidated spend visibility

Government

Control spend, strengthen governance

Healthcare

Procurement for clinical complexity

Housing

Controlled sourcing, compliant repairs

Justice & prisons

Procurement for secure estates

Private sector

Control and visibility, connected

Transport

Infrastructure and asset integrity

Related solutions

Kitting

Doc Xchange

Warehouse

Stocktake

Point of care

Pharmacy

Peppol

PECOS Purchase-to-pay

Pathology & labs

Loan kits

Inventory management

Final mile

Community

Catalogue management

Asset management

Analytics

Book a Demo

Ready for complete operational visibility?