Customer Stories

Real-world results from our clients

Hospital corridor representing Elcom's healthcare procurement and supply chain technology solutions

Hospital stores with medical supplies representing Elcom's inventory management solutions for NHS trusts

University HospitaL Leicester

Elcom transformed our inventory management, reducing stock holding by over £2 million while improving visibility, releasing clinical time, and strengthening control across our hospitals.

The Trust automated inventory processes, reduced stock holding by over £2 million, reclaimed 2,570 clinical hours, and strengthened forecasting and operational control.

Scottish landscape representing Elcom's long-standing public sector procurement experience in Scotland

Scottish Government building representing Elcom's partnership with Scottish public sector organisations

Scottish Government

Elcom helped deliver a national e-invoicing service that improved efficiency, reduced administrative effort, and created a consistent approach across the Scottish public sector.

Since launching in 2014, the programme has processed over 172,000 invoices and delivered more than £2.3 million in transactional efficiency savings across public sector organisations.

Humankind service environment representing Elcom's procurement support for charitable organisations

Humankind team representing Elcom's procurement and inventory management solutions for the charity sector

Humankind

By implementing Elcom’s MultiQuote solution, Humankind automated regulated spend processes, ensuring legislative compliance while reducing manual administrative burden across the organisation.

Supporting an organisation whose services reach more than 90,000 people, this shift has helped Humankind maximise value for money and re-invest funds into services.

Bolton Town Hall representing Elcom's procurement solutions for local government councils

Medical supplies in hospital stores representing Elcom's inventory management solutions for NHS trusts

Bolton Council

Bolton Council partnered with Elcom to modernise community equipment services, reducing manual administration and improving stock visibility, tracking and order processing.

Used across a service managing 21,000 equipment items and more than 11,000 delivered orders, the system improved tracking, transparency and day-to-day operational efficiency.

Wales landscape representing Elcom's public sector procurement solutions across Wales

Hospital ward representing Elcom's healthcare procurement and inventory management solutions

NHS Wales

By adopting Elcom’s integrated sourcing suite, procurement teams strengthened compliance and transparency while managing complex sourcing requirements more efficiently across Health Boards and Trusts.

The approach supported Welsh suppliers, helped keep 25% of 2023 expenditure within Wales and delivered more than £1 million in reported avoided costs.

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